We ship orders within 72 hours. Please note that we do not ship on Saturdays and Sundays.
Domestic and International Shipping Rates and Estimates
We offer shipping options with USPS, DHL and UPS. You can choose between Priority, Express, World Wide and Ground rates.
Shipping rates are generated by weight and destination. Rates come from USPS, DHL or UPS directly. We offer the cheapest rates available with no handling charges or extra fees. We only charge what it costs to ship.
Countries we currently ship to: Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Caribbean Netherlands, Bosnia & Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Vatican City, Honduras, Hungary, Iceland, India (36 of 37 states), Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand (16 of 17 regions), Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Cameroon, Réunion, Romania, Rwanda, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Eswatini, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, U.S. Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vietnam, British Virgin Islands, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, China, Hong Kong SAR, Macao SAR, Mexico, Russia, and Venezuela.
Refunds, Returns and Exchanges
Do you have questions about your order tracking updates, returns or germination issues? We have answers. Please contact us at firstname.lastname@example.org or by phone at 1-803-802-9593.
Our return policy lasts 30 days. If 30 days have gone by since your purchase, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
If you need to exchange an item that is defective or damaged for the same item, send us an email at Staff@puckerbuttpeppercompany.com and send your item to:
PuckerButt Pepper Company
237 Main Street
Fort Mill, SC 29715
Read the full PuckerButt Pepper Company Refund Policy on our website for more detailed information on refunds, returns and exchanges.